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Elements and Performance Criteria

  1. Develop a maintenance error management program
  2. Manage a maintenance error management program

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

A person who demonstrates competency in this unit must be able to develop and manage a maintenance error management program within an aviation maintenance organisation

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria including required knowledge and be capable of applying the competency in new and different situations and contexts

Assessors should gather a range of evidence that is valid sufficient current and authentic Evidence can be gathered through a variety of ways including direct observation supervisors reports project work samples and questioning Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Context of and specific resources for assessment

This unit may be assessed on the job off the job or a combination of both on and off the job Where assessment occurs off the job that is the candidate is not in productive work then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations The candidate must have access to all tools equipment materials and documentation required and must be permitted to refer to any relevant workplace procedures product and manufacturing specifications codes standards manuals and reference materials The assessment environment should not disadvantage the candidate

Method of assessment

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Application of this unit may relate to:

scheduled or unscheduled maintenance

individual or team-related activities

Regulatory requirements and associated guidelines

Regulatory requirements and associated guidelines include:

CASR, Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material

Regulatory procedures for the reporting of significant safety issues

Regulatory procedures for the reporting of significant safety issues include:

Major Defect Report (MDR)

Service Difficulty Report (SDR)

Confidential Aviation Incident Report (CAIR)

Applicable organisational policies and procedures

Applicable organisational policies and procedures may include:

maintenance organisation expositions

quality manual

safety manual

procedures manual

work instructions